Leafland is committed to protecting your confidentiality and complying with the privacy provisions of all applicable legislation.
This privacy policy describes Leafland’s policies and procedures on the collection, use and disclosure of your information when you use our website (at www.leafland.co.nz) and related services. This privacy policy will help you to understand how we use and protect the information that you provide to us. By accessing, browsing, and using our website, you accept and agree to, without limitation or qualification, the collection, use and transfer of your information in accordance with this Privacy Policy.
Information we collect from you
When you visit, register or order products or services on www.leafland.co.nz, we may ask you to provide us with certain personally identifiable information (such as your full name, email address, phone number, contact address, date of birth, ID number, and CV), in addition to your shipping and billing addresses including your credit or debit card information.
We may also collect the following information from your use of our website:
- Usage data (collected automatically when using our website) and they include: your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
- Information from third-party social media services. Leafland allows you to create an account and log in to use this website through the following Third-party Social Media Services: Google, Facebook, Instagram, Twitter, and LinkedIn. If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data that is already associated with your Third-Party Social Media Service’s account, such as your name, your email address, your activities, or your contact list associated with that account. You may also have the option of sharing additional information with leafland through your Third-Party Social Media Service’s account. If you choose to provide such information and personal data, during registration or otherwise, you are giving Leafland permission to use, share, and store it in a manner consistent with this Privacy Policy.
- Tracking technologies and Cookies. We use cookies and similar tracking technologies to track the activity on this website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. The technologies we use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our website may use Cookies.
Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Leafland, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
How we collect your information
When you browse our website, we may collect your personal information as part of the following:
- Completing a webform on our website.
- Corresponding with us via email.
- Registering for an event.
- Purchasing a product or service from our website.
- Performing a search query on our website.
- Completing a survey on our website.
- Communicating with our customer support team.
- Responding to employment opportunities.
- Information sharing from Third Party websites.
- Mobile applications usage.
- Automatic collections when using our website.
What we do with your information
Leafland may use the information collected about you when using our website for one or more of the following purposes:
- To provide you with access to all parts of our website and mobile app.
- To provide you with access to all the services on our website.
- To provide you with information and respond to your questions on products and services.
- To enable us to process your transaction payments for the goods and services that you have requested from our website.
- To supply you with the goods and services that you have requested.
- To provide and maintain our website, including to monitor the usage of our website.
- To manage your account: to manage your registration as a user of our website. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through our website.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates/important changes/developments or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation. It could also be in relation to your orders where necessary, and to get your views on our services.
- To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage Your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our website users is among the assets transferred.
- To enforce our legal rights or comply with legal requirements.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing, and your experience.
- To provide any other technical and customer support not mentioned above.
Leafland will seek your consent before using your information for any purpose other than those that are set out in this Privacy Policy.
We may share your personal information in the following situations:
- With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our website, to contact you.
- For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
- With your consent: We may disclose your personal information for any other purpose with your consent.
Lawful reasons for processing your information
We may rely on the following lawful reasons to collect and use your personal information for necessary business purposes:
- Contract: Leafland may process your personal information in order to fulfil a contract with you.
- Legitimate interests: Leafland may rely on legitimate interests to process your personal information, and these interests may include:
- Delivering goods and services to our customers.
- Ensuring the security and integrity of our services and your personal information.
- Ensuring the safety and welfare of our customers and employees.
- Maintaining our customer service standards including that of our website and mobile app.
- Promoting and marketing our goods and services.
- Continuously improving our products and services and developing new ones.
- Providing robust technical and customer support to our customers.
- Complying with our corporate responsibility.
- Legal obligations: Leafland may process your personal information in order to comply with our legal and regulatory obligations or mandates.
- Consent: Leafland may rely on your consent to process your personal information if there is no other processing condition available and consent is the only legal basis for processing.
Retention of your personal information
Leafland will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
Transfer of your personal information
Leafland stores and keeps all personal information collected from customers in secure servers inside New Zealand. However, due to the nature of our global business, your personal information may be transferred to our approved third-party service providers outside your jurisdiction where the data protection laws may differ from those of your jurisdiction. In such situations, Leafland will take all steps reasonably necessary to ensure that no transfer of your personal information will take place to any third-party unless there are adequate controls in place to safeguard your data and other personal information.
Deleting your personal information
You have the right to delete or request that we assist in deleting the personal information that we have collected about you. You may be able to delete certain information about you from within our website.
You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of your personal information
Business Transactions
If Leafland is involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Law enforcement
Under certain circumstances, Leafland may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
Leafland may disclose your personal information in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Institute of Dairy.
- Prevent or investigate possible wrongdoing in connection with the website.
- Protect the personal safety of users of the website or the public.
- Protect against legal liability.
Security of your personal information
Leafland will take reasonable steps to ensure that the personal information it holds is protected but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use appropriate security safeguards to protect your personal information, we cannot guarantee its absolute security.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our privacy policy from time to time by publishing an updated version on this webpage.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you wish lodge a complaint about a possible breach of privacy or to have any questions or comments about our use of your information, please contact us here:
Leafland Limited
1 Roberts Line, Palmerston North 4414
0800 532 352
sales@leafland.co.nz